The IT teams at ISPL provides IT support to thirteen countries in Asia namely Singapore, Indonesia, Malaysia, Thailand, Vietnam, Australia,India, Philippines, China, Hong Kong, Korea, Japan, Taiwan, multiple European countries (France, UK, Switzerland, etc) and also the US.
BNPPISPL's key service offerings to Corporate and
Investment Banking(CIB) are as follows:
Application Development
BNPPISPL's Application
Development Services include the development of new applications,
features, extensions, enhancements, support, interfaces, and upgrades for
existing and emerging business operations. Through a combined
on-site/offshore approach, we provide BNPP with the framework for
application development outsourcing plus the assurance that solutions
meet business'es specifications and are
delivered on time. Our associates are experts in technologies from Unix
platforms to web and PC-based applications, and we can develop both host
and distributed applications. We use state-of-the-art tools for our
development efforts.
Web Enabling: Web-enabling of
existing/legacy applications, Internet/Intranet/ Extranet applications,portals and stand-alone applications
Application Testing
Financial applications often face such
complexities as multi-tier architecture, multiple vendors and high
development and implementation costs. Detecting and resolving bottlenecks
in such complex environments is no easy task. Factors such as end user
resistance and loss of brand equity further increase the cost of
application failure.
BNPPISPL's Application Testing group
specializes in testing financial applications using defined test process
& strategy. We offer comprehensive value-added 'independent' testing
services to multiple business areas (i.e. Fixed Income, Equities &
Derivatives, ALM-Treasury) through our offshore
testing teams and domain experts.
We provide Functional & Regression testing using both manual &
automated test practices.
Our expertise covers testing software applications providing the
following services :
Accelerated deployment and quick
time-to-market
Functional test case development
& execution per application release
Domain expertise based functional
testing resulting in 100% test coverage
Automation Test script development,
execution & maintenance using the existing 'keyword' driven'
framework governed by QTP
Complete test management using Mercury's
Quality Center
Application testing team helps projects during function & regression
testing by leveraging QTP. Automation Tool integrates with Quality Center for better test
control & management. To mitigate the risks involved in maintaining
the battery of test scripts and ensuring its successful implementation,
team works on the defined 'Keyword Driven Framework' that separates data
from the business functions. Currently within Fixed Income business,
projects gain from our automation framework that supports reusability
& maintenance of the test scripts created.
Our testing tool expertise and a robust automation framework
significantly reduces the testing cycle time. Re-usability of scripts and
extending tool capability by smart scripting are some of the key
attributes of this approach. Test automation services are designed to
derive the maximum benefit from your testing tool investment.
We perform
Establishing automation framework
Script Development
Test Execution / regression testing
Script Maintenance
Application Support and Maintenance
Every application built within BNPPISPL is for the use of
BNP Paribas business
users worldwide. The builders of the applications and users of the
application are part of the same global team. Supporting the applications
while they are in use is key to providing a
complete business service. Application support provides the service
integration between the application builders and the application users.
Two types of application support services are offered:
System application support:
Requires business systems experts with good analysis skills to ensure the
smooth running of the applications.
User application support:
Requires good communication skills and a functional understanding so that
the application can be supported while directly interacting with the
business users.
Overall, Application support requires multi-disciplined skilled staff having
functional understanding of the business area and a technical
understanding of how the application works.
IT Infrastructure Support
The services provided by the group include:
System Management (Operating Systems, Databases, Enterprise Storage, Backups etc), Common Services , Communication/Network Services, IT Helpdesk/Client Services, IT Procurement, Project Management, Business Account Management
IT Security
The services provided by the group include:
IT Security assessment of all new infrastructure and application projects
User access rights management
IT Security operations, ensuring the security of all IT assets in the region
Key Services in Operations:
Finance Operations Platform
Launched in April 2007, Finance Operations Platform (FOP) at BNP Paribas India Solution Private Ltd (ISPL) is a global captive finance operations service provider, catering to the needs BNP Paribas CIB group (predominantly).
FOP offers wide range of services to 20 countries across Asia, Europe and US in the area of Finance Operations related processes like Accounts Payable, Nostro Reconciliation, Fixed Assets, Accounts Receivables, Financial Reporting, General Ledger entries, Analytics.
Trade Finance Operation
Activities handled by the Trade Finance Operation team:
Delivering a consistent operation centre with a proper articulation of optimized end-to-end processes and organization.
Two specialist teams help deliver BNP Paribas commitments to the hybrid organization
1.The Centre of Excellence team will enhance the Back Office functional frame and Trade Finance expertise. They are envisaged to get the overall vision of region specific processes, core processes and systems features in order to counsel the Partner's teams about any Trade transaction type.
2. Risks & Performance team - While some resources are dedicated to the follow up of pre-transition alignment related tasks and transition activities, other resources are controlling the RUN phase service levels and monitoring countries service specifications delivery. The team would need to monitor fulfillment of service commitments for all client countries.
Capital Market Operations
Capital Markets Operations(CM Ops) provides operational support to various metiers globally within CIB such as :
Capital Markets Transversal Operations
* Client Referential - Core Reference Data System(CRDS) Administration, Downstream systems reconciliations, Client Central Referential, Help Desk & Co-ordination
Global Equities & Commodities Derivatives Operations
Asset Liability Management Operations and
- Managed Services
* Access Rights Reconciliations - Reconciliation, Recertification and Revalidation
* Fixed Income Reconciliation - Reconciliation between FI backoffice system vs Finance & Control system
Asia Regional Processing Center
The team processes payments, loans & deposits and remittances. Services provided to almost all countries in the Asian region.
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Application Development
Component-Based Development: Thick
/thin client, N-tier C/S, Web.